Manage your client's accounts and queries with RepStack
Account Managers
Successful digital marketing agencies need to be able to provide the best possible customer service to retain clients and upsell services. That means hiring dedicated Account Management services. We’ll help you build your dream team by providing valuable resources that benchmark with the rest of the world.
- Retain Clients for Long-Term Success
- Take your Customer Success To the Next Level
- Solve Client Problems Proactively and Present Solutions
⭐⭐⭐⭐⭐ Based on 100+ reviews
15+ years of experience helping Digital Marketing Agencies
Account Managers
for Digital Marketing Agencies
We are the industry’s experts in providing Account Managers for digital marketing agencies to help you organize your client’s projects and lead your customer service departments. Now you can focus on building an agency to enter extreme growth mode, with your account manager retaining clients for long-term success
Generate Upsells
Our digital marketing agency Account Managers are shining stars in all aspects and would be an integral part of generating new upsells while also maintaining regular client progress reports and forecasts for internal and external stakeholders.
Build Relationships with Current Clients
Our Remote Account Managers have superior communication and public relations skills to ensure that your existing client relationships are strengthened. Our digital marketing agency Account Managers follow a plan of action to propose effective solutions to existing clients that meet and exceed their expectations.
Provide World Class Customer Support
Emails and complaints, if not addressed right away, can have a damaging effect on your agency’s image. That’s why our Virtual Account Managers for digital marketing agencies understand the importance of quickly resolving any problems from clients and dealing with issues to maintain trusting relationships and credibility of your agency.
Excellent problem solving skills
Looking for someone who is proactive at handling all your agency needs, you’ll be glad to know that our Account Managers are committed to resolving your problems.
Strong Communication Skills
We make sure that our Virtual Account Managers are skilled in serving as a link of personal communication between clients and internal team members. This ensures the correct products and services are delivered to clients promptly and that your team is working together to satisfy client requests.
Retain Clients for Long-Term Success
A great way to manage your clients, our Account Managers ensure client retention is their number 1 priority by constantly nurturing your customers.
RepStack Reviews
How a Sales Development Rep Closed 92 Deals!
“We at RepStack couldn’t be more proud of how Henry demonstrates how to be a reliable virtual associate.” This is what Josh had to say personally about his sales assistant, with whom he’s been working since December 2020.
Josh added, “Henry, thank you. You’re crushing it! You are such a great addition to our team. We appreciate you so much.”
Josh Nelson
How the CEO of Tree Service Digital had an Incredible Experience Working with an Account Manager
We hired a RepStack account manager roughly two to three months ago and she has been incredible. Her name is Alizay and she has jumped in and learned our system, our processes, and how to manage our accounts, and so far so good I see big things for her
Wesley Smith
How Daniel Schulte's Saved Over 6 Figures in Revenue by Hiring Sameed
If you’re on the fence about using them, I’d say if you don’t use them, You’re definitely holding yourself back from at least another 6 figures in revenue
Daniel Schulte
How Zunn Took Over Lead Generation Through SEO and CRM Management for Digital Upline
“These guys have been helping us here at Digital Upline. These guys know exactly what they’re doing. They get the stuff then whenever we need it”
“We always appreciate people who come in and do the work that needs to done and step up a bit in the company”
Yonatan Aguilar
How the Owner of TopLine Growth made Tremendous Progress Working with an Account Manager
“I have been working with RepStack for about three months, specifically with Sikander. He is my account manager and the experience so far has been really great. It was super easy to get started.”
“The process was really well thought out. They went through what I was looking for, and what I needed and recommended some candidates. We hit it off right away.
Forrest Shwartz
How Service Legend Was Able To Increase Sales With Their Sales Development Rep
“We couldn’t ask for a better employee because of his high performance. He’s stellar all the way around. We never have to worry if a task was completed or a certain call was made because he keeps constant communication through Slack.”
“We’re so grateful for such a high-quality employee with a great personality.”
Kristin Davis
How a Kitchen Remodeling SEO Owner Landed More Clients With A Sales Development Rep
“The sales development rep that was recently placed with us has been outstanding. He’s one of the fastest learners I’ve ever seen in my life. He picked up how to use Loom for SEO audits after I worked with him for about two hours, teaching him how to do it.”
“Now he’s been reaching out to clients and has been able to generate several conversations with prospective clients. Through this, he’s been booking strategy sessions for us.”
Michael Goldstein
How Trevor Bruintjes's Unlocked The Secret To Growth By Hiring Hafsa
“My production has gone way up. Hafsa is amazing. She gets work done exceedingly well than my expectations.”
“Hafsa makes my business go faster, and what more can I ask than that, than somebody that helps me make more money. And that’s what a Virtual Assistant can do for a guy like me or a guy like you.”
Trevor Bruintjes
Rudy Hettrick, Owner of Floor Coating Marketers, and Remsha, Digital Marketing Associate
“They have all of their ducks in a row, all of the things that we would normally have to train for, and RepStack takes care of that.”
“They bring on only candidates who are qualified and seem to have a really high skill set. Their customer service is outstanding”
Rudy Hettrick
LET’S TAKE YOUR DIGITAL MARKETING AGENCY TO THE NEXT LEVEL.
Book A 1:1 DISCOVERY CALL
Bridge The Gap Between Your Clients & Internal Team Members
BUILD YOUR DREAM TEAM OF ACCOUNT MANAGERS
Starting a digital marketing agency is hard. Building it into something you can be proud of takes time, energy, and expertise that most agency owners don’t have.
We are the solution to the problem of trying to do it all yourself. If you’re an agency owner who wants to build a successful digital marketing agency without having to worry about hiring the right person or managing all the pieces, then it’s time to add a full-time virtual Account Manager to your team.
RepStack’s Account Managers handle all the tedious tasks of interacting with your clients, allowing you to focus on scaling any part of your agency. To top it off, our remote Account Managers cost you half the price and perform at the same level and often higher compared to local resources.
Plan for your Agency
We will charge Bi-weekly and a digital contract will be shared for your confirmation
Account Manager
Pre-Trained* & Certified Digital Marketers-
Client Retention
- Client management
- Making upsells
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Customer Success Management
- Maximize profitability
- Fostering positive relations with your clients
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Culturally Fit
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Project Management
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Team Management
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Perfect English, both spoken and
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Pre trained Digital Marketers*
Here’s a quick look at how we Onboard new Clients with our Agency Growth Specialists
Our 4-Step Client Onboarding
Strategy Session
Candidate Interview
Onboarding + CSM
Step Back & Grow
Strategy Session
Candidate Interview
Once you choose the Agency Growth Specialist you want to work with, we’ll arrange the Interview and candidate introduction call.
Onboarding + CSM
After finding the perfect candidate, we will officially start the onboarding process which includes your introduction to a dedicated client success manager
Step Back & Grow
It doesn’t end there… RepStack will consistently keep tabs on your candidate’s performance, their ongoing training, and management to ensure your success!
Why RepStack?
We benchmark with Local US Hires. We only place associates inside your internal marketing, sales and retention departments. Our associates will fit culturally and, our future leaders
HR and Training Process
4-Phase Hiring + 1 Month Training
- Our Virtual Associates go through a rigorous HR process, usually 1 to 3 months before we make them an offer.
- They spend an additional 1 to 3 months inside The RepStack Success Academy where we not only train them but keep a close eye on their work ethic!
Compare Against A Local US Hire
Save over $50,000 Anually
Our associates benchmark best with USA based talent. See the comparison chart below on how much you will be saving by working with our associates