About Lyn Askin and his agency: Raxxar Digital Marketing
Raxxar Digital Marketing is based in Lafayette, Louisiana, and is owned by Lyn Askin.
His digital marketing agency’s primary goal is to generate revenue for clients by implementing various strategies and campaigns.
With over 15 years of experience in the market, Raxxar Digital Marketing has been designing pages and websites to ensure that their clients’ projects are a success. Moreover, his agency utilizes digital marketing for businesses through emails, social media profiles, and search engines for advertising.
What a Virtual Account Manager achieved for Raxxar Digital Marketing
After Lyn Askin made the decision to hire a Virtual Assistant from RepStack he was able to achieve tremendous results for his agency. Asmaa Khan worked as an Account Manager for him.
What a Virtual Account Manager does in their day to day
A Virtual Account Manager makes sure to keep all communication with clients up to date by checking emails, and noting down any changes while also keeping team members updated about pending tasks.
Secondly, they use delegation to assign team members tasks based on their skill set and task requirements. this work has to be well-organized and any assignment follow-ups are mandatory. Furthermore, prior to taking on new projects, resource requirements are communicated to team members with an updated project brief that is reviewed. Similarly, any content is reviewed before publication.
Her secret to success: Teamwork
Asmaa Khan is an excellent account manager, she was able to increase the company’s revenue generously. She starts her day by checking the time doctor app, which helps with accountability and better management of time, and also uses the slack channel to maintain communication with her client.
For Raxxar Digital marketing, Asmaa ensured to keep communication consistent with all her team members, for instance, she ensured that the web developer communicates with her and checks his work before showing it off to clients. In addition, she also manages the monthly press releases for about 20 clients and updates them on a spreadsheet. Her proactive approach to maintaining the interactions between her team members and clients has led them both to be more productive.
Also, to make sure her skills stay up-to-date she takes trainings for go high level. By updating click up, and making sure that all of the day-end reports on her slack are current she has optimized herself to be a perfect account manager for any client
Asmaa’s journey with Raxxar Digital Marketing has been an amazing one. Her leadership skills were a great asset to the agency, and she has progressed from an Account Manager all the way up to director of operations.
It’s crucial as an Account Manager to keep your clients and team members updated including web design and content changes. In addition, any queries from the client or team members are answered promptly.
Lyn Askin’s story is just one example of how a business can benefit from having a Virtual Assistant on its team. The relief that came from hiring a Virtual Assistant allowed Lyn to focus more on high-level strategy and agency growth. Not only will you be freeing up your time to focus on what you do best, but you’ll also be seeing better results for your agency. What are you waiting for?
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