If you’re moving into sales, you may be wondering how different sales roles fit together or what a particular role looks like. Titles change from company to company, and responsibilities overlap, so it can be confusing. Once you’ve read a few job descriptions, everything starts to sound the same.
Fortunately, you don’t need to get caught up in terminology. Think about sales as falling into two major buckets: field sales and virtual sales (sometimes called inside sales). Field sales involve in-person interactions with customers, and virtual sales involve interactions over the phone or via email. Both make lengthy careers possible, but each requires a different approach.
Field Sales
Field sales positions are often held by people who want to get out on their own or want to interact with customers and build relationships.
Field salespeople can meet a lot of people and get to know them, but they also have to be willing to go out on their own and work as independent contractors. They are typically compensated on commission, but some companies pay them a base rate plus a bonus.
Pros of Field Sales
- Field sales offer a lot of direct interaction with potential customers, which means you’re constantly able to hone your sales skills and learn when and how to approach customers.
- Sales conversations are fast-paced, so you can develop your ability to think on your feet and be confident in any situation.
- Because you’re face-to-face with customers all day, you learn more about the market and their needs and preferences.
- If you’re the type of person who thrives on competition and the adrenaline rush that comes with it, field sales are the right choice for you.
Cons of Field Sales
- You may have less control of your schedule.
- You’ll spend a lot of time in the car, on trains, or on airplanes.
- You have to have thick skin and persistence because only a small percentage of people can be sold to.
- It can be hard to balance your home life with your work life.
Virtual Sales
Virtual sales positions are the modern-day equivalent of telemarketing. If you’ve ever been on the receiving end of a cold call, you’re familiar with virtual sales. Virtual sales positions are said to be “inside sales” positions because you’re selling to people who are in the comfort of their homes. They make up the vast majority of sales roles available now.
Pros of Virtual Sales
- Virtual sales are a great way to make a lot of money from the comfort of your own home.
- You have a lot of control over your schedule.
- You will spend a lot of time on the phone, so you’re constantly honing your skills in conversation, conversation dynamics, and your ability to listen and respond appropriately.
Cons of Virtual Sales
- You may not get to meet a lot of people.
- Interactions with customers can be more impersonal and may not be as rewarding.
- It can be harder to get to know people personally and develop a relationship with them.
- You may spend a lot of time on the phone, which can be isolating and stressful.
Conclusion
Sales is a fascinating field in which to work, but finding the right opportunity can be tough. When you pair your skills with a company’s opportunity, you can develop into a top-tier salesperson who is making money and enjoying your work. You’re entering an exciting field with a lot of entry-level opportunities. Do your research and know what you want at the beginning, so you can choose the right position, earn the right pay, and enter the right industry.
If, instead, you’d like to hire representatives and scale your business, consider our virtual sales reps! Hire our virtual assistants, and you can be sure you’re getting the most value for your investment. Contact us today, and explore your options!
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